We use minimal packaging, and 100% recycled & biodegradable mailers, in an ongoing effort to reduce waste and single-use plastic.
SHIPPING
Processing time! For in-stock items, we'll get your order in the mail within 3 business days.
Shipping time! At checkout, choose between: USPS first class shipping (2-5 days) & USPS priority mail (1-3 days)
Shipping Cost is based on weight and is calculated at checkout.
Canada: Any customs or import duties are charged once the parcel reaches its destination. These charges must be paid by the recipient of the parcel.
RETURNS
We want you to be happy! Maybe the color isn't the perfect match for your project, or it's just not what you envisioned. Return your purchase for any reason within 2 weeks. Items must be unused, in the original packaging, and in the same condition you received them.
Contact us and we'll email you a return shipping label free of charge! Once we receive your items in original unused condition, we will refund your purchase less the original shipping and handling charge. In other words, we pay the return shipping, while you pay the original shipping.
Color accuracy! Please know we do our best to accurately represent colors both with photos and written descriptions. Colorways may vary by dye lot due to the nature of hand-dyed yarn, and also due to your screen display settings.
